Connect with us


PSA: Vine Is Not Responsible For Your Life

You used to swim along in ignorance

You used to swim along in ignorance

Vine truther Jennifer Nugent refuses to keep her mouth shut, and delivers to you a tale of stunningly terrible customer service.

Recently, I have been hearing a lot of horror stories about Vine, Columbia’s most convenient sushi supplier. Just last week, I witnessed a customer in the process of getting reimbursed for a meal he had at Vine. He had asked the server if there were nuts in his meal and was assured that there were not. However, upon receiving his meal, he realized that there was peanut sauce on his dish. The argument that I witnessed occurred when he brought his receipt to the front desk and explained the situation. Although the Vine representative refunded his dish, she insisted that Vine “was not responsible for his life” and that he should be more careful next time. In fairness to Vine, they cannot be held accountable for every life choice people make. Food poisoning from old fish? You should’ve made better choices! Asked for no wasabi and they put it in anyway? Drink more water!

I was astounded by what I had heard and, like the product of my generation that I am, immediately came home to tell my friends. They responded that they had had similarly negative experiences. One had been to Vine with a group of friends, and was reprimanded by the waitress after leaving a normal tip. She reportedly told the group that they all had to pay more before allowing them to leave, even going so far as to mock their surprise.

It seems that Columbia students in particular are falling prey to Vine’s policies, but reviews on Yelp show that they’re not alone: one user describes the same tip-pressuring experience, saying that his party was getting together cash for the tip when a waitress came up and demanded rudely, “tip more.” Another Yelp user, this one a clear wordsmith, noted that “Vine gets the job done, but is far from spectacular.” Reviews cite everything from “bad customer service”, a “cattle car” atmosphere during crowded times, and flies in their soup (really!) as reasons to not patronize the restaurant.

However, Vine is open later than most restaurants and serves cheap, good (??) food, so what’s a Columbia student to do? You can avoid the restaurant altogether, and stick to John Jay, where you can have the signature John Jay roll, a combination of avocado and tasteless. Or, since it seems that these negative experiences are derived from in-person experiences, you can stick to Seamless or takeout, and can patronize Vine hassle-free.

User: Elma/Wikimedia Commons/CC-BY-2.0

Write a comment

Your email address will not be published.



  • Shezza Dallal says:

    @Shezza Dallal YOU ARE A HATER.

    1. Anonymous says:

      @Anonymous ladies and gentlemen, the status of discourse on this campus.

  • SushiLover123 says:

    @SushiLover123 I loved this article! Vine waiters are always so rude but their sushi is so good so I still go :( Great article though!

  • Have Your Say

    Where are you going this summer?

    View Results

    Loading ... Loading ...

    Recent Comments

    Manhattan College kids stole all your coats. Notice how they never wore coats to the bar even in Winter. A (read more)
    Back Of The Envelope: How Much Did Cannon’s Steal From Students?
    June 17, 2019
    I love you too. We might have lost a total of $108,000, but what we gained from our experiences at (read more)
    Back Of The Envelope: How Much Did Cannon’s Steal From Students?
    June 16, 2019
    They were guilty of other crimes, however. (read more)
    Central Park Five Prosecutor Elizabeth Lederer Resigns From Columbia Law
    June 15, 2019