Or, to be more accurate, Dean Colombo knows that you have a first name. It’s a start, Chris, but something to keep working on, along with just how many spaces the word “graduation” has (hint: zero).

From: ccolombo@www.studentaffairs.columbia.edu
Re: Important Graduation Information!
Date: February 2, 2006 2:51:51 PM EST
To: xxxx@columbia.edu

Dear %First Name%,

Believe it or not, graduation is just around the corner! The Dean of Student Affairs Office has pulled together a number of resources regarding Class Day and graduation into a website called
Gr aduation Zone …